So far the phone has been everything that I expected. This is my first iPhone. My other smart phones have been Blackberry and Samsung. I made the switch to the iPhone 16 Pro because I have an iPad and an iMac, and most of my business associates have iPhones.

The one difficulty was bringing over my contacts, photos and apps from the Android. Most likely due to operator error, although I have heard from others that they had to do a full reset and wipe in order to complete the transfer. Email settings took a bit too. Even though all the settings on the iPhone matched the email settings from the iPad all I could do was receive email and could not send. I discovered if I added my email address and password in the optional fields in the advance settings for the outgoing server, then I could send emails and not have the error sender email address invalid.

I still am not able to link my exchange email (work) to my iPhone. In talking with my work IT department it sounds like it may be an issue with our firewall.

Other than those items, I have enjoyed the iPhone.

The iPhone 16 Pro does not bring anything new that the 15 Pro did not have besides the tetraprism camera module on the non Max size. This was an upgrade from the 14 Pro for the new AI features and camera module since I will be traveling overseas. There is a little quirkiness with the screen and tap and Apple is aware of this so maybe waiting for 18.0.1 would be best if you are looking to pick the phone up. Also make sure you have sufficient storage. I am running 18.1 Beta 5 and Apple AI takes up almost 5 gigs of storage and it is only slated to grow as features are rolled out. The phone itself is only .2 inches larger than the previous generations and it does not feel like it in hand you can see the difference in the app spacing on the screen. The only part that I am disappointed with does not deal with the iPhone but with AT&T locking the device for 60 days from payoff, this policy is barely over a year old and forced me to go buy a second phone for work because I need to use Verizon for my 2nd number and I cannot do that with the 60 day lock in place.

I upgraded from an iPhone 12 Pro to a 16 pro. The process was made so simple by AT&T!

My new phone was shipped very quickly, almost like they were waiting for my order :-) Tracking was included with shipping and it arrived surprisingly quickly.

The instructions were easy to follow for activation and data transfer from the 12 to the 16.

The trade in instructions were simple as well. Caution: a factory reset doesn’t delete your data and apps. The right command is in the same menu for wiping your device, but it isn’t explicitly listed as a separate step.

The trade in value was generous. My 4 year old phone was almost a wash with the expense of the new device. Fair warning… to get this generous trade in, you have to agree to maintain a qualifying contract for unlimited mobile service with AT&T for 36 months and you’ll receive monthly trade in credits to offset the cost of the new phone.

For me, I was happy to make this trade off. I made that commitment so that I could upgrade my phone while also maintaining my mobile service.

The actual phone is a great phone, but the trade-in experience for this phone was - and continues to be a nightmare!

Account 604857992

I upgraded 5 iphones from iphone 12’s to iphone 16 pros.

Please review this trade-in: 503.367.4899

Confirmation: 20101424003140

4 of the 5 phones received a $1,000 in bill credits ($27.78/mo. for 36 months).

Why is this one only $350 ($9.73/mo. for 36 months)?

It doesn’t make sense. This specific phone actually had more memory than the other 4 iphone 12’s (256 GB instead of 128 GB)

You advertise that “EVERYONE get’s the new iphone pro on us”! It worked for 4 of 5 phones. Why not this phone?

This happened a few years ago when I upgraded our family to the iphone 12's. One phone got lost after FedEx confirmed it arrived at your processing facility. It took MONTHS to locate and get any credits.

I should be happy the program worked for 4 of 5 phones and know that it would be too good to be true to have everything work smoothly for all 5 phones.