The salary range for people working in Kenya in Customer Support is typically from 35,254 KES (minimum salary) to 100,600 KES (highest average, actual maximum salary is higher). This is the total monthly salary including bonuses.

Customer Service Representative skills and qualifications Interpersonal and customer service skills to ensure positive interactions with customers. Analytical and problem-solving skills to diagnose problems and recommend effective solutions. Multitasking and organizational skills to work on multiple issues at one time.

One of the most effective ways to stand out when you lack direct customer service experience is to highlight your transferable skills. Transferable skills are abilities you've developed in other areas that can be applied to a customer service role.